Frequently asked questions

I can't log in (anymore)
Do you have problems logging in? No worries, this can probably be solved quickly. Below you will find the most frequent problems and solutions.   Staat...
Fri, 10 Nov, 2017 at 12:14 PM
How can I start using video calling quickly?
Video calling allows you to have secure conversations with your therapist at a distance, using the Minddistrict platform. This page offers a number of short...
Wed, 18 Mar, 2020 at 2:11 PM
Can I print my modules?
Yes, you can print modules, diaries and other information from your browser. The way this works is different for each browser. In many browsers, you can do t...
Fri, 10 Nov, 2017 at 1:41 PM
I receive many email notifications. Can I change the number of emails?
Yes, that's possible. We send you e-mail notifications so you stay up to date with new activities within your Minddistrict environment. For example, wh...
Mon, 20 Nov, 2017 at 10:01 AM
Personal information and data
As the user of an online website or application, you have the right to know what happens to your personal information and data. Minddistrict explains this i...
Tue, 23 Oct, 2018 at 1:44 PM
Security
As a user of a website or online application, you want your data to be in safe hands.  In this article, we answer a number of frequently asked questions a...
Sat, 22 Sep, 2018 at 12:45 PM
What are the technical requirements for using Minddistrict?
Minddistrict can be used on all computers, laptops, tablets and smartphones. You can use Minddistrict as a web application and as an app on your smartphone....
Thu, 4 Oct, 2018 at 2:08 PM