Frequently asked questions

I am a client and I can not log in (anymore)
Do you experience problems logging in? Don't worry, there is probably a fast solution. Below, you can find the most frequent problems and solutions for...
Fri, 25 Jun, 2021 at 10:20 AM
How can I start using video calling quickly?
Video calling allows you to have secure conversations with your therapist at a distance, using the Minddistrict platform. This page offers a number of short...
Wed, 18 Mar, 2020 at 2:11 PM
Can I print my modules?
Yes, you can print modules, diaries and other information from your browser. The way this works is different for each browser. In many browsers, you can do t...
Fri, 10 Nov, 2017 at 1:41 PM
I receive many email notifications. Can I change the number of emails?
Yes, that's possible. We send you e-mail notifications so you stay up to date with new activities within your Minddistrict environment. For example, wh...
Mon, 20 Nov, 2017 at 10:01 AM
Personal information and data
As the user of an online website or application, you have the right to know what happens to your personal information and data. Minddistrict explains this i...
Tue, 23 Oct, 2018 at 1:44 PM
Security
As a user of a website or online application, you want your data to be in safe hands.  In this article, we answer a number of frequently asked questions a...
Sat, 22 Sep, 2018 at 12:45 PM
What are the technical requirements for using Minddistrict?
The Minddistrict platform is fully responsive and, therefore, works in laptops, tablets, and mobile phones. In order to make the best use of the Minddistric...
Wed, 13 Jan, 2021 at 10:58 AM